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Forced to Turn Wifi on and Off Again

WiFi instantly turns off

Posted by Richard Verbrugge IT

Hi Spiceheads,

I am working on a  HP EliteBook 850 G2 Notebook PC with Windows 10 on information technology. up-to-engagement.

The issue I am seeing is that the WiFi turns off inside 5 seconds after turning it on. It sees wireless networks and merely turns off, no assertion mark or what and so-ever. One detail: The laptop has been stationary for a long time and been using a wired connection. No i tin tell me how long this has been running this way and why.

The following steps have been attempted:

  • I take disabled and re-enabled the adapter
  • Updated the driver with Windows update latest commuter
  • Removed/Uninstalled the device completely and reinstalled (with reboot)
  • Updated chipset and WLAN drivers loaded from HP (see  https://support.hp.com/ca-en/drivers/selfservice/hp-elitebook-850-g2-notebook-pc/7343211 )  (with reboot)
  • Checked power options and disabled control of the device
  • Reset network  (with reboot)
  • Update 1903 cannot be removed as it does not show in the windows update list. (https://world wide web.askwoody.com/2019/yet-another-bug-in-win10-1903-upgrade-may-knock-out-certain-wifi-cards... )
  • Checked the logs only nothing stands out (peradventure need a more detail log to expect at, but not certain where that would exist)
  • Uninstalled  update 1909.

Afterwards all this, the issue is not resolved. Please suggest.

cheque

  • In BIOS, at that place is a setting to enable LAN/WLAN switching which automatically disables the wireless carte when an ethernet cable is continued and visa versa. You may be having this issue.

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    29 Replies

    • In BIOS, at that place is a setting to enable LAN/WLAN switching which automatically disables the wireless card when an ethernet cable is connected and visa versa. You may be having this issue.

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    • Information technology'south probably a bad wireless card.  Supersede it.  They're similar $20 on amazon or ebay.

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    • I have used both of these solutions on HP laptops. Since you already did the BIOS and Scrap fix updates the only other thing I would suggest is if this is plugged into a docking station/port replicator this could besides take some play here. Even if the docking station is an HP. Unplug the docking station and try updating again. Sounds crazy but four of us at the final identify I worked chased crazy HP docking stations around for a couple of years. Every fourth dimension at that place was an update the docking station would lose its mind. That could be a whole column here on its own.

      Good luck

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    • In BIOS, there is a setting to enable LAN/WLAN switching which automatically disables the wireless carte du jour when an ethernet cablevision is connected and visa versa. You may exist having this issue.

      Didn't know that this device came even so with legacy BIOS. Thought information technology would take been turned to more mod UEFI organization firmware instead. Don't have EliteBooks but ProBooks instead which don't have such a configuration option in their firmware.

      I've the similar behaviour which I configured long ago. It was 1 of the HP tools which provides such a policy selection. Don't recollect, if it was a component of HP Sure Run or Click or a separate tool. Still works as expected with Windows x 1909. If it is this HP tool, and then information technology should automatically disable WLAN as soon as ethernet is working. If yous've configured WLAN to exist enabled automatically in Windows, then removing ethernet cablevision should activate WLAN and the automatic Windows configuration should then establish WLAN connection. My Windows commuter listing reports candidate tools like HP LAN/WLAN/WWAN Switching and Hotkey Service and HP Wireless Push Commuter. Have a look if those are installed on your EliteBook and how they're configured.

      So do you discover your reported behaviour regardless if ethernet is fastened or only if ethernet has not been attached?

      Did you ask a search engine to look into HP forum and into this Spiceworks forum? Should requite y'all some hints like this topic (How to disable LAN/WLAN switching Windows 10 HP) a few months ago here in this community.

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    • This wouldn't be an Intel Centrino wireless NIC would it? I recently upgraded a 650 G1 and Windows installed its own drivers. The wifi would never tun on and enumerate the wireless networks. Installed the Intel Wireless utility and did a repair from Programs and Features and it installed the right drivers.

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    • This sounds like a bad card.

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    • I oasis't actually checked if disconnecting the LAN brings the WLAN up.

      I'll try this adjacent time I am at the client.

      Regarding bad carte, Would a bad card still show wireless networks?

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    • richardverbrugge wrote:

      Hello Spiceheads,

      I am working on a  HP EliteBook 850 G2 Notebook PC with Windows 10 on it. up-to-date.

      The event I am seeing is that the WiFi turns off inside 5 seconds after turning it on. It sees wireless networks and only turns off, no assertion mark or what so-ever. Ane detail: The laptop has been stationary for a long time and been using a wired connection. No one tin tell me how long this has been running this way and why.

      The following steps accept been attempted:

      • I have disabled and re-enabled the adapter
      • Updated the driver with Windows update latest driver
      • Removed/Uninstalled the device completely and reinstalled (with reboot)
      • Updated chipset and WLAN drivers loaded from HP (see  https://support.hp.com/ca-en/drivers/selfservice/hp-elitebook-850-g2-notebook-pc/7343211 )  (with reboot)
      • Checked power options and disabled command of the device
      • Reset network  (with reboot)
      • Update 1903 cannot be removed as it does non show in the windows update list. (https://www.askwoody.com/2019/notwithstanding-another-bug-in-win10-1903-upgrade-may-knock-out-certain-wifi-cards... )
      • Checked the logs but null stands out (maybe need a more detail log to wait at, simply not certain where that would be)
      • Uninstalled  update 1909.

      Afterward all this, the upshot is not resolved. Please advise.

      Check on the reckoner for HP software called something to effect of "HP Velocity" or anything like "QoS". HP has some default connectedness management utils that come up with the computers and I have seen them do SUPER weirdo stuff sometimes. You lot'll beat your caput against the wall for days and it'southward just the carte driver/software from HP.

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    • richardverbrugge wrote:

      Would a bad menu still show wireless networks?

      Don't know. May depend on what has gone bad. But most probably, a defected carte would no longer show wireless networks.

      But if your issue doesn't happen when booted without ethernet plugged in, then your card is definitely fine and this HP tool was the culprit. If just plugging off ethernet in a running organization and manually reconnecting works so with keeping the WLAN connection, then also this HP tool is the culprit. If in that latter case, a manual reconnect is necessary and shall go able to reconnect automatically, you'll demand to update the WLAN configuration in Windows to automatically connect. So if Windows has this WLAN configured to connect automatically and the HP tool configuration was culprit and wasn't inverse, the figurer should then connect via ethernet equally long every bit ethernet is plugged in and reconnect via WLAN when ethernet gets plugged off.

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    • Scheff1, I have had this issue earlier and it reacted exactly equally described.  Also, on some notebook models there is a wifi push on the side to turn it on off.  That could exist the issue as well.

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    • Change the adapter.  I faced this trouble too on my HP laptop, now i am using usb dongle

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    • richardverbrugge wrote:

      I haven't really checked if disconnecting the LAN brings the WLAN upwards.

      I'll try this adjacent fourth dimension I am at the customer.

      Regarding bad carte, Would a bad bill of fare still evidence wireless networks?

      Yeah, information technology would show the wireless just it can fail to connect. You lot tin can also check if at that place is a setting on your BIOS that turns off the Wireless once the Ethernet is plugged in.

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    • richardverbrugge wrote:

      I haven't actually checked if disconnecting the LAN brings the WLAN up.

      I'll try this side by side fourth dimension I am at the client.

      Regarding bad card, Would a bad card still bear witness wireless networks?

      Absolutely.
      Since the transmitter component of ANY 2-way radio is FAR more likely to fail than the reciever.

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    • This is by Blueprint in Windows, if the LAN and WAN are connect to the same network

      Reg Key use to be this, may have changed in contempo builds though??

      Windows Registry Editor Version 5.00
      [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WcmSvc\GroupPolicy]
      "fMinimizeConnections"=dword:00000000

      https://docs.microsoft.com/en-united states/windows-hardware/drivers/mobilebroadband/agreement-and-configur...

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    • My HP Pavilion G7 laptop does this too, but but afterward a Windows update.

      When information technology happens, I have to close information technology down, and so restart, enable WiFi, close it down again, and and so when it outset information technology up afterwards that, the WiFi will work. I've tried 4 new WiFi cards, and it'due south done information technology since I upgraded it to Windows 10 from viii.1. Microsoft have no thought, HP take no idea.

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    • Had this similar issue with a similar model, concluded upward uninstalling HP Softkey Support and everything was happy as a mollusk subsequently that.

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    • mrexstupeed wrote:

      Modify the adapter.  I faced this problem likewise on my HP laptop, now i am using usb dongle

      HP Velocity. Remove it. Murder it.

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    • thelanranger wrote:

      HP Velocity. Remove it. Murder it.

      Who has this legacy software still running? HP declared it legacy and EOL many months ago.

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    • Thank you everyone for jumping in to help.  I'll respond hither and let y'all know when I accept attempted the solution(due south) and encounter what resolves is.

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    • ####
      Software and drivers for HP EliteBook 850 G2 Notebook PC

      ● Check your estimator for malware, viruses then install latest drivers.

      ● Power Options - Change plan settings - Change advanced power settings
      Wireless Adapter Settings - Power Saving Mode = Maximum Performance
      There seems to be communication issues in W10 if the setting to a higher place is on "power saving".

      ● Ability Options - Modify program settings - Change advanced power settings
      PCI Express - Link state power management = disable

      ● Disable ability saving for network adapter
      Allow the figurer to turn off this device to save ability = off

      ● Disable TCP/IPv6 for network adapter

      ● Disable/uncheck in Windows "Turn on fast startup (recommended)"
      You can exercise it via Control Console, registry or GPO.
      [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Command\Session Manager\Power]
      "HiberbootEnabled"=dword:00000000

      ● Delete content of all *\Tmp and  *\Temp folders and web browser caches.

      ● First control prompt as admin and run these commands:
      Dism /Online /Cleanup-Image /CheckHealth
      Dism /Online /Cleanup-Prototype /ScanHealth
      Dism /Online /Cleanup-Image /RestoreHealth

      ● Disable Windows Update via peer-to-peer network

      ● Some WiFi adapter drivers install likewise ain WiFi management software, which then clash with Windows ain management. Uninstall this software.

      ● Disable Receive Segment Coalescing (RSC)
      Open up PowerShell equally admin and run:
      Get-NetAdapter
      Disable-NetAdapterRsc -Proper name "wifi bill of fare proper name from the previous command"
      For case:
      Disable-NetAdapterRsc -Name WiFi
      Disable-NetAdapterRsc -Name "Wi-Fi"

      ● Configure correctly your AP's.

      ● Reset Winsock entries and TCP/IP stack:
      netsh winsock reset itemize
      netsh int ipv4 reset resetlog.txt
      netsh int ipv6 reset resetlog.txt

      ● Articulate DNS cache:

      ipconfig /flushdns

      ● Cheque NetBIOS over TCP/IP configuration that information technology is non prepare to act in peer-to-peer mode, which works simply with WINS server.

      ####


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    • Subsequently disconnecting the ethernet string the WiFi turned itself on and stayed on until plugging the cord back in.

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    • richardverbrugge wrote:

      After disconnecting the ethernet cord the WiFi turned itself on and stayed on until plugging the cord back in.

      As mentioned in my previous mail service

      Fabian2990 Jan 2, 2020 at 1:36 PM

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    • Given it's a Window x Pro laptop/PC. (If you're supporting from a remote location, make sure it's connected with Ethernet cable likewise.)

      Download latest HP wireless driver or downgrade the driver. Most of the time, the current commuter can be faulty.

      I'd also uninstall Intel ProSet WiFi utility and permit Windows to manage WiFi networks.(guaranteed it helps!!!)

      1.Go to services.msc

      2.Stop WLAN AutoConfig service

      3.Uninstall the Wireless commuter

      4.Reinstall the new driver (y'all can tell by the driver build engagement)

      5.Turn the WLAN AutoConfig service back on.

      Hopefully you can at present connect to WiFi without issues.

      Thank you.

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    • spicehead-9i1go wrote:

      4.Reinstall the new driver (yous can tell by the commuter build date)

      Are yous talking about those Intel drivers which sometimes have a release engagement some months ahead of their bodily release or sometimes several decades behind their actual release? And how do you determine commuter build engagement if you didn't build the drivers?

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    • Go to device manager-> Expand Network adapters -> Right click the driver -> Properties -> Driver Tab -> "Driver Appointment"
      Sorry I used the term "build date", well you can say "released date" merely that gives you the indication of how onetime the driver is.

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    • I had a similar problem using a VPN connectedness with WiFi on an HP laptop. Turning off the "LAN/WLAN/WWAN Switching Service" service worked for me.

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    • Thanks a lot your postal service actually rubber. Thank you

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    • Hullo Richard !

      I landed on this thread because... I just had today the same upshot with the same computer than yours.

      Did yous finally solve it ?

      Our scenarios are a bit different because I never employ the LAN to connect (unless required :-/), only the WiFi. It appeared suddenly when my VPN Client (CyberGhost) warned me that my "VPN virtual card driver was outdated". I close the warning without paying much attention (reason why I don't have the exact warning message at paw) merely to realize that I was left without WLAN connection (even with CyberGhost being closed)

      So I just wanted to check with you, are y'all using a VPN client ? CyberGhost for instance ?

      Thanks !

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    • Late breaking:

      I merely encountered the aforementioned problem using an HP EliteBook 840. Came immediately after a forced upgrade (not dainty, Microsoft!). Switching wifi on from any source (taskbar, wifi button, or network settings) would all cause it to switch off by itself after a few seconds. Since I could clearly come across wifi networks appear before it switched off, I assumed there was no problem with the card itself (and see below). I had also tried the BIOS WLAN/LAN switch and the other flags available there, to no avail. I had also upgraded the 7265 card's driver to 18.33.17.1  with PROSet 21.10.1 (WiFi_21.10.1_PROSet64_Win10.exe). I had as well reset the BIOS to mill defaults - always a scary choice. This took me the improve part of two hours, and I got through this fast simply because I've been going through this crap for 40 years. I missed a crucial Zoom meeting because of this irresponsible forcing past Microsoft and HP.

      The Just thing that worked was extremely elementary: I explicitly disabled all Ethernet adapters.

      I had not had this problem before. What this suggests is that this auto-switching is new logic that came in a after version. Not a proficient idea, HP! You accept cost a lot of people a lot of time! Yous are not in the business of accounting for it, and then who on World tin add together upwards the lost fourth dimension for u.s.? What training do you requite programmers to prevent this kind of waste matter??? Or practice you simply non care?

      This and many other difficult-to-solve bug should serve every bit prove and a alert to manufacturers and software engineers to bevery careful about making little tweaks that y'all think are nice. They can price people hours, days, and even a high likelihood of simply dumping the laptop and buying a new one, because they assume it is bricked. That's not responsible design!

      (The higher up comments about switching out the network carte should be an absolute concluding resort; it is is NOT good to give advice that a tech-head would detect relatively easy [hey here's another EliteBook laptop lying around, I'll but switch information technology out - versus I take to travel far and wide and spend three days without a computer and spend a fortune, only to observe that your solution didn't work] - be VERY careful with handling options!]

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    Source: https://community.spiceworks.com/topic/2249683-wifi-instantly-turns-off